NovaPulse — Every patient call, heard, sorted, acted on
A flood of voicemails. One calm inbox. NovaPulse catches every patient call, transcribes it with clinical accuracy, and routes the urgent ones first — built for medical clinics and multi-specialty groups.
How it works
- Clinical-grade transcription tuned for medical vocabulary
- Intent and urgency detection — refills, results, symptoms, billing
- Smart routing to the right queue with on-call escalation
- Closed-loop SMS follow-up so callbacks are not lost
- Integrations with Epic, Athena, eClinicalWorks and major EHRs